FAQ

All sales are final. 

If, for any reason, you are not satisfied with your product, please email us at eotd.shop@gmail.com .

    

    

All pieces are handmade with the utmost care. Please note that polymer clay pieces are slightly flexible and will bend when applying pressure. Please handle gently. 

In order to clean your jewelry, we recommend you use warm water and a soft tissue. Do not use any harsh chemicals on these pieces, as it may affect the character and quality of the finish. 

   

    

All pieces are made using hypoallergenic posts. When you receive a new pair of earrings, it is encouraged to clean before use with a damp cloth. 

All products are handmade and made to order creating unique items for each customer. Therefore, some features may vary between items.

EOTD requires a 1-3 business day processing time* before shipment, due to the handmade nature of these products. 

*EOTD Custom products & candles require a minimum of 3-5 business days processing time before shipment. 

    

    

   

    

Thank you for shopping with EOTD!